QWSTN is not an acronym. It is our alternate spelling of the word "QUESTION".
What inspired the idea for QWSTN was our founder’s own experience seeing his ageing parents gradually lose their ability to cope with the fast pace of changes in technology and increasing difficulty co-existing with the digital world, as they both descend into dementia.
QWSTN's objectives other than providing digital support to our seniors in a rapidly greying world population, is helping people make sense of support from other tech-companies who may be using jargon in their communications, leaving their clients confused.
We also hope to reach out to individuals working remotely, who may have no physical access to help in any shape or form.
Additionally, we want this passion project to push for sustainable practices among the masses, and emphasize the importance of stretching the use of devices instead of upgrading unnecessarily to "the latest and the greatest”. The year-on-year increase in global electronic waste is very much fuelled by the irresponsible behaviour of big corporations marketing the adoption of their latest iteration of products.
Other push factors were…
a) To provide easily accessible crowdsourced solutions to day-to-day computing issues.
b) To provide work for the many IT professionals who have lost their jobs and are looking for a side gig to keep their skills in check, even while working in different industries and sectors just to put food on the table.
The crowdsourced solutions will initially come from QWSTN's team of IT professionals with more than 60 years of combined experience in corporate-level, critical IT support and help desk services.
As QWSTN grows, this team will include a community of IT-savvy talents and local partners in countries with increasing subscribers.